How Does
HICAPS Work?

At Oasis Dental Studio, we believe everyone deserves access to quality dental care and clear information about their treatment options.

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Bad breath 1, dental symptoms, Oasis Dental Studio

But attaining a healthy smile isn’t always within everyone’s budget. When dental emergencies arise, the last thing you want is to delay treatment due to financial concerns.

That’s where HICAPS comes in.

If you’ve ever claimed on extras services such as dental, you may already be familiar with HICAPS.

Here’s a simple overview of what HICAPS is and how it works alongside your healthcare provider when accessing dental treatments.

What is HICAPS?

HICAPS (Health Industry Claims and Payments Service) is an electronic claims and payments system used by healthcare providers across Australia.

Introduced in 1998, HICAPS allows eligible patients to process health fund rebates for extras services such as dental, optical and physiotherapy at the time of payment.

How does HICAPS work?

So, what’s the HICAPS process? It’s simple.

  1. You receive the bill for your dental treatment
  2. You provide your BUPA, Medibank Private, or other participating health fund membership card
  3. We process your claim through the HICAPS system at the time of payment
  4. Your health fund contribution is applied
  5. You pay any remaining balance, if applicable

This allows eligible rebates to be processed on the spot, so you only pay the gap where relevant.

Preferred HICAPS Providers at Oasis Dental Studios

Our clinic locations are preferred providers for selected health funds. This means eligible patients may receive higher rebates depending on their level of cover.

At our Broadbeach studio, we are a preferred provider for:

At our Palm Beach studio, we are a preferred provider for:

At our Chirn Park studio, we are a preferred provider for:

  • HCF
  • NIB
  • CBHS

At our Pottsville studio, we are a preferred provider for:

At our Melbourne studio, we are a preferred provider for:

At our West End studio and our Ferry Road studio, we accept all major health funds.

We process eligible rebates at the time of payment. We also provide services for Veterans Affairs (DVA) and the Child Dental Benefits Schedule.

Your dental health is our priority, and all treatment recommendations are tailored to your individual needs following a clinical assessment.

Contact Oasis Dental Today for your trusted HICAPS Dentist

If you’re looking for a HICAPS rebate with an experienced dentist in Brisbane, Melbourne the Gold Coast or Pottsville, contact one of our studios today to book a consultation:

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Your local dentists

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Broadbeach
Palm Beach
Chirn Park
Pottsville
West End, Brisbane
Ferry Road
Brighton, Melbourne
Broadbeach

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 6:00pm

Wednesday 8:00am – 6:00pm

Thursday 8:00am – 6:00pm

Friday 8:00am – 5:00pm

Saturday Closed

Sunday Closed

Palm Beach

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 6:00pm

Thursday 9:00am – 5:00pm

Friday 8:00am – 4:00pm

Saturday Closed

Sunday Closed

Chirn Park

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 6:00pm

Thursday 8:00am – 6:00pm

Friday 8:00am – 4:00pm

Saturday By Appointment

Sunday Closed

Pottsville

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 8:00am – 5:00pm

Friday 8:00am – 5:00pm

Saturday Closed

Sunday Closed

West End, Brisbane

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 8:00am – 5:00pm

Friday 8:00am – 5:00pm

Saturday By Appointment

Sunday Closed

Ferry Road

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 8:00am – 5:00pm

Friday 8:00am – 5:00pm

Saturday 8:00am – 1:00pm

Sunday Closed

Brighton, Melbourne

Opening Hours

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 8:00am – 5:00pm

Friday 8:00am – 2:00pm

Saturday 8:00am – 1:00pm

Sunday Closed

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